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FAQs

How do I pay for my order Online?

We accept all major cards through our safe and secure online payment platform Payfast. You can also choose an option to pay directly into our bank account when you checkout. You will receive a email with our banking details and Order ID that you must use as reference after placing your order.

How do I pay for my order online also using my store credit coupon?

Apply the unique code you received by email in your cart when checking out. Please check the minimum requirements for the coupon code. After successfully applying the coupon, you can pay for the difference by Simply following the above easy steps of "How do I pay for my order Online".

Which areas do you cover or deliver too?

We cover the whole of South Africa.

 

Where are you based?

We are based in Gauteng Pretoria, Our full Address is 11 Doring Avenue Montana Park Pretoria 0182

I’m interested in your Built-in Kitchens, TV Stand, Wardrobe, Or Cupboards – do you charge for Quotations?

Our Quotation process is very simple and will send you a 3D Design of your Kitchen / Cupboard along with your Quotation. For us to make you a quotation for Kitchen / cupboards, we need Measurements. If you can send us your house plan for Measurements, we charge a refundable R550 for Quotations. If you need us to come and take Measurements, we charge a refundable fee of R850 in Gauteng & 50KM Around Gauteng or more based on your location around South Africa. If you need us to come and take Measurements in the following areas Rustenburg and Witbank R1 200 Polokwane and 50KM Around Polokwane R1 500 Other Areas in Limpopo R2 500 KZN,NC,EC & the rest of SA R3 800 Please note that your quotation fee is only refundable when you choose to work with us.

 

What is your lead time for quotation after I have paid the quotation fee and you have the measurements?

You will receive your quotation within a period of 5 working days.

 

What range of materials or wood finishes do you have for Built-in Kitchens and Cupboards?

The most popular range of materials or wood finishes we have are Impact Melamine, Wrap Doors and High Gloss. You can view all colours of our most popular range of materials or wood finishes on our website under wood finishes. The less popular range of materials or wood finishes we have are Semi Solid, Solid and Technique(painted). Ask our sales assistant to show you available colour samples of our less popular range of materials or wood finishes.

 

What range of Materials or Finishes do you have for Counter Tops?

We have Formica(wood), Granites, Caesarstone and Quartz. You can view all colours of our counter tops ranges or finishes on our website under Counter Tops.

 

Can I make a quotation for a single kitchen in different ranges of wood finishes and counter tops?

We can make you a quotation with all ranges of wood finishes and counter tops to Suite your budget at no extra cost.

 

How long is the quotation valid for?

Our Quotation are valid for 30 days.

 

What are your payment methods if I’m happy with the quotation?

We have 3 payment methods for our built-in Kitchens and Cupboards. The 1st one is cash upfront and you will get a 3% discount for this payment option. The 2nd payment option is 60% deposit upfront, 30% on the first day of installation and 10% at job end. The 3rd payment option is Lay-buy, You spread the total cost over a period of 12 months, we will only deliver after receiving the total amount. All payments must be made directly into our bank account available at the bottom of your quotation. Please use your quotation number or full names as reference. You can also pay with your bank card on our Speed-point.

 

Do you offer Credit?

Yes we do, We have partnerd with Payflex, Mobicred, Moretyme and RCS to offer our customers buy now and pay later payment options. You can now use your Game, Makro or Builders Warehouse Cards to order from us.

 

What is your lead time for built-in Kitchens and Cupboards after placing an order?

We deliver after 15-25 Working days from first minimum payment. The installation duration is subject to availability of stock and the size of project. Our production manager will communicate all the information about the project duration.

How is the quotation fee refundable?

Our quotation fee is refundable when you choose to order your built-in kitchen or cupboards from us. It is also refundable as a store credit coupon that is exchangeable when you spend R6000 or more on our online shop.

 

What can I buy on your online shop?

You can buy Kitchen Appliances, Fittings, Sinks, and Accessories from all major brands.

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Welcome to Bafkho

First time customer Special

Enjoy a discount of 10% on your first purchase of Tv Stands, Wardrobes, and Fittings. Use code WELCOME2BIC at checkout.

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